In-store Marketing Customer Experience
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August 16, 2021
How to Craft the Perfect On-Hold Message
We already established what not to do when creating your on-hold customer experience in a previous blog post–now it’s time to take a look what you should do. When creating a good on-hold customer experience, intentionality is important. What you share with customers when they call your business has the ability to inform, engage, and even sell…
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