Transforming The Customer Experience

Looking For a Digital Signage Provider? Here’s Why You Should Choose 10 Foot Wave

Posted Dec 7, 2016 2:07:13 PM

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Effectively communicating with your customers is a crucial part of a successful business. Digital Signage is an excellent tool for engaging customers in your store.

If you’re in the market for Digital Signage, selecting the right partner may be difficult. We believe 10 Foot Wave stands above the rest; let us tell you why.

Ease of Use

When we talk with customers, the most common feedback we get is how “easy to use” our product is. And that couldn’t make us happier.

We know how important time is when it comes to running a business, so managing your Digital Signage should be quick and easy. Every part of the 10 Foot Wave product is designed with that in mind. So whether you're setting up our plug-and-play solution, creating an employee recognition template, or uploading your own video our system provides you with easy-to-use tools and a simple interface to get the most out of your Digital Signage.

End to End Provider

We do everything in-house - from writing the code that powers your media player, to creating the content that goes on your screen. What that means for you is reduced costs, continual innovation, and timely support.

Over the past eight years, we’ve developed and manage our own Content Management System (CMS), and as a result, can quickly respond to customer requests. In fact, many of our new features and enhancements began as a client inquiry.

Extensive Content Library

We believe a Digital Signage solution is only as good as its content. What good are bells and whistles without actual substance? We’ve spent years creating the most extensive, in-depth library of content for our customers, and we’re always adding to it.

Whether you have a Digital Menu Board behind your counter, or Digital Signage in your waiting area, we have the perfect content to engage your audience. And to help address the unique aspects of your business, our library also includes dozens of templates that allow you to create your own content easily.

Feature Rich

The primary function of Digital Signage is to engage and educate customers at various points on the path to purchase. However, complementing that objective with unique features that entertain, inform, or further educate customers is where you can find the value of working with the right Digital Signage partner.

10 Foot Wave is always adding to, and improving, its rich list of features, allowing our customers to use their Digital Signage subscription to reach more customers at more points, and in more engaging ways. Some of our stand out features include:

  • Post to Social - Share the educational content from your Digital Signage library on your company's Facebook page.
  • Video on Demand - Play specialized videos on demand from your TV, tablet, or smartphone; you can also email them to your customers. For our automotive customers, we provide detailed 3D animations that educate customers about the importance of automotive repairs.
  • Email Tracking - Follow the success of your email efforts with our tracking page. You’ll know who received your email, who opened, and who watched the videos.
  • Weather Aware Content - Target the promotion of certain products or services with content that plays based on local weather conditions.
  • Content Widgets- Compliment your education content with news, sports, weather, social media, and other RSS-based feeds.

World Class Support

We pride ourselves on exceptional customer service and support. Whatever your question, our team is standing by and ready to help. Because of the nature of our end-to-end service, when you contact our support team, you’ll get someone who knows your configuration and can quickly help you resolve your issue.

We take care of our customers, and our retention rates are tops in the industry for a reason. In fact, we’ve replaced several large scale Digital Signage implementations specifically because the customer was dissatisfied with the previous provider’s poor level of customer service. And if you want to hear it from the horse's mouth, we’re happy to provide references.

If you’re looking for a Digital Signage partner that’s going to go out of their way to make sure you’re satisfied, and provide you with the best value for your budget, make sure you consider 10 Foot Wave’s solution. We’d be more than happy to set up a free demo so that you can see our product in action.

We promise you won’t be disappointed.

Interested in what Digital Signage can do for your business? Take the next step by requesting more information today.