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Q&A: How do I write an on-hold message for a nail salon?

hold message for a nail salonBy Tiara Luten, Spectrio Creative Consultant

Whether your customer books an appointment for a French manicure or a relaxing pedicure, one thing is certain – your customer deserves an amazing day at your nail salon! With Spectrio on-hold messaging, your clients can get informed about your services and experience your nail salon before they even walk through the door.

 

We provide our on-hold messaging nail salon clients with the proper tools to create branded audio solutions. Your on-hold messages should represent your establishment’s desire to provide not only relevant information, but also comfort and quality customer service. Here’s 3 quick tips to help you write an engaging message for your nail salon’s on-hold system:

 

Catchy introductions. Try using humor, statistics or a warm greeting for to start of all of your messages. Show your customers that you care and give them something to interesting to listen to while they’re waiting on the phone.

 

Add deals or discounts. To keep your customers coming back, write in a deal or a discount for a free service or a special for manicures and pedicures.

 

Include contact information. Your messages can describe your location’s interior and any amenities included at your salon, or new hair appliances, products, or procedures. Spas can list services like rejuvenating facials or massages, and nail salons should opt for describing the latest in trends and new nail colors.

 

Spectrio strives to provide you with great content, great ideas, and a wide range of audio and visual services to meet your nail salon’s needs. Whatever you write for your on-hold messages, be sure to connect with your customers and give them the best you have to offer. And always remember, we’re here to help if you need a hold message for a nail salon.

(Image courtesy of graur codrin at FreeDigitalPhotos.net)

Tags: on-hold messaging

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