Most businesses spend a lot of time and resources on acquiring new customers. So, it’s a disappointing situation when and those new customers visit once or twice and then fail to return again. That’s why businesses must do everything they can to prevent and decrease customer churn.
A waiting room TV in an auto shop helps customers pass the time while they wait for their service to be complete. It seems like a fairly straight-forward tool. Turn on a television facing chairs, and your waiting room is complete. But a waiting room TV can be used for so much more.
You can’t sell to potential customers if they call your business and hang up. This important fact is why every business needs to make it a priority to increase caller retention.
Tags: on-hold messaging
Knowing how to streamline patient appointment scheduling benefits both health care providers and patients. It allows an office to run efficiently, manage a steady flow of appointments, and provide excellent experiences for patients.
Digital menu signage improves the appearance of a restaurant, differentiates a location from its competitors, and make things easier for both staff and customers. But that’s just the tip of the iceberg.